Privacy policy

Privacy Policy for Covenant Brands SA

Last Updated: February 21, 2026

Welcome to Covenant Brands! We are dedicated to spreading God's Word through our unique clothing, jewellery, and apparel. Your privacy is critically important to us. This Privacy Policy outlines how Covenant Brands collects, uses, maintains, and discloses information collected from users (each, a "User") of the www.covenantbrands.co.za website ("Site"). This privacy policy applies to the Site and all products and services offered by Covenant Brands.

1. What Personal Information We Collect

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, register on the Site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site.

The types of Personal Information we may collect include:

  • Contact Information: Name, email address, mailing address, phone number.
  • Order Information: Details about the products you purchase, transaction history.
  • Payment Information: Payment card details (processed securely by third-party payment gateways, we do not store full payment card numbers).
  • Account Information: Username and password if you create an account.
  • Communication Data: Records of communications with us (e.g., emails, messages).
  • Marketing Preferences: Your preferences in receiving marketing from us.

Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site-related activities.

2. How We Use Collected Information

Covenant Brands SA collects and uses Users' Personal Information for the following purposes:

  • To Process Transactions: To process payments and deliver the purchased products and services.
  • To Improve Customer Service: Your information helps us to more effectively respond to your customer service requests and support needs.
  • To Personalise User Experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To Improve Our Site: We may use feedback you provide to improve our products and services.
  • To Send Periodic Emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
  • To Administer a Contest, Promotion, Survey or Other Site Feature.

3. How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your Personal Information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.

4. Sharing Your Personal Information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Examples of third-party service providers include:

  • Payment Processors: Such as PayFast or Peach Payments, to handle secure payment transactions.
  • Shipping Companies: To deliver your orders.
  • Marketing Platforms: To manage our email newsletters and promotional campaigns.

5. Your Rights (POPIA Compliance)

As a User, you have specific rights regarding your Personal Information under the Protection of Personal Information Act (POPIA) in South Africa:

  • Right to Access: You have the right to request a copy of the Personal Information we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete Personal Information we hold about you.
  • Right to Erasure: You have the right to request that we delete your Personal Information under certain circumstances.
  • Right to Object: You have the right to object to the processing of your Personal Information under certain circumstances.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your Personal Information under certain circumstances.
  • Right to Data Portability: You have the right to request that we transfer your Personal Information to another organisation, or to you, in a structured, commonly used and machine-readable format.
  • Right to Lodge a Complaint: You have the right to lodge a complaint with the Information Regulator in South Africa if you believe your rights have been violated.

To exercise any of these rights, please contact us using the details provided below.

6. Web Browser Cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

7. Changes to This Privacy Policy

Covenant Brands SA has the discretion to update this privacy policy at any time. When we do, we will revise the "last updated" date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

8. Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

9. Contacting Us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:

Email: office@covenantbrands.co.za

Phone: 076 887 9043